General inquiries: firstname.lastname@example.org
Billing inquiries: email@example.com
Monday – Friday, from 8:30 AM till 5:30 PM. We’re closed on major holidays. We DO offer 24/7 support for customers on a maintenance plan. Please use the 24/7 emergency support phone number you were provided with, for any after-hours urgent support needs only.
Our mailing/ Billing address:
11445 E. Via Linda, Suite 2, #168, Scottsdale, AZ 85259
Physical Delivery/ Drop Off:
As of 10/1/16, We will no longer have a physical drop off location, and all physical delivery must be made via our courier service.
Service name Must be placed and ready for pickup by (cut off time) Will be delivered by Base cost for the first 15 miles Additional charge per mile, after the first 15 miles
Early Economy 10:00 am SAME DAY by 5 pm $20 $2
Late Economy 3:00 pm NEXT DAY by noon $20 $2
Early Express Rush 2:00 pm SAME DAY within 2 hours $45 $2
Late Express Rush 5:00 pm SAME DAY within 2 hours $65 $2
Additional charge will be assessed for multiple packages.
Prices include first 15 miles from our above address. Each additional mile is $2. For example, if your office is 20 miles from ours, a Morning Economy delivery will cost $20 plus 5 extra miles at $2/ mile, total $45.
Delivery times are not guaranteed by our courier due to traffic and other unexpected reasons. Our courier is averaging 95% on time though.