How to Contact Google Apps Technical Support

1. Please visit www.google.com/a/YOURDOMAINNAME.COM (NOTE: replace “YOURDOMAINNAME.COM” with your domain, for instance for acme.com, it would be www.google.com/a/acme.com).

2. Login using your Google Apps username and password.

3. Once logged in click on SUPPORT (picture below).

Picture of admin console for Google Apps, with Support icon circled

Locate the Customer Pin under the Google Apps heading. (NOTE: These pin codes will change periodically)

Picture of admin console for Google Apps, under the Support section, with PIN and local toll free Google Support number circled

5 .Locate the Toll Free Number, labeled as Local.

6. When calling Google, they will ask you to provide your Customer PIN as verification

If Google is unable to provide the assistance necessary, please use the contact form to the right of your screen to create a support ticket. (NOTE: charges may apply)